Privacy Policy

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This includes:

• Name, email address, and contact information
• Business details and LLC formation information
• Payment information (processed securely through Stripe)
• Communication history and support requests

We also automatically collect certain information when you use our service, including IP address, browser type, and usage patterns to improve our service.

We use your information to provide and improve our services:

• Create and manage your account and dashboard
• Generate personalized LLC documents and instructions
• Process payments and provide customer support
• Send important updates about your LLC formation
• Improve our service and develop new features

We never sell your personal information to third parties. Your data is used solely to provide you with the best possible service.

We take your security seriously and implement industry-standard measures to protect your information:

• All data is encrypted in transit and at rest
• We use secure cloud infrastructure (Supabase) with enterprise-grade security
• Payment information is processed through Stripe's secure payment system
• Regular security audits and monitoring
• Limited access to personal data on a need-to-know basis

While we implement strong security measures, no method of transmission over the internet is 100% secure. We continuously work to improve our security practices.

We use trusted third-party services to provide our service:

• Stripe: Secure payment processing
• Supabase: Database and authentication services
• Vercel: Website hosting and performance
• Microsoft Clarity: Website analytics (anonymized data only)

These services have their own privacy policies and security measures. We only share the minimum information necessary for these services to function.

You have the right to:

• Access and review your personal information
• Request corrections to inaccurate data
• Request deletion of your account and data
• Opt out of marketing communications
• Export your data in a portable format

To exercise these rights, contact us at info@startwithgenie.com. We'll respond to your request within 30 days.

We may update this privacy policy from time to time to reflect changes in our practices or for legal reasons. When we make significant changes, we'll notify you by email or through our service.

The date at the bottom of this policy indicates when it was last updated. We encourage you to review this policy periodically.